At Chrome Hearts, we want every order to reach you safely and efficiently. Our Shipping Policy provides clear information about order processing, delivery times, shipping charges, tracking, international orders, and possible delivery delays. By placing an order through our website, you agree to the shipping terms described below.

1. Order Processing

Once your order has been successfully placed, our team begins preparing it for shipment. Orders are generally processed within 1–3 business days. Processing time may vary depending on order volume, product availability, weekends, and public holidays.

Orders placed during weekends or holidays will normally begin processing on the next available business day. Please make sure that your shipping information is correct before completing your purchase to avoid unnecessary delays.

2. Shipping and Delivery Times

After your order has been processed, it will be handed over to the appropriate shipping carrier. Delivery times depend on your location, shipping method, carrier schedules, and other circumstances.

Our estimated delivery times are:

  • Standard Shipping: 7–15 business days
  • International Shipping: 7–20 business days

These delivery estimates are provided for guidance only and are not guaranteed. Delivery may take longer during busy shopping periods, holidays, severe weather, customs inspections, or unexpected carrier delays.

3. Shipping Charges

Shipping costs may vary based on your delivery address, order size, destination, and available shipping method. Any applicable shipping charges will be shown during the checkout process before you complete your order.

Customers are responsible for reviewing the total order and shipping costs before submitting their purchase.

4. International Shipping

Chrome Hearts may ship orders to selected international destinations. International customers are responsible for providing a complete and accurate delivery address, including any required postal or regional information.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These fees are not included in the product or shipping price unless specifically stated and are the responsibility of the customer.

Customs processing may also increase delivery times. Unfortunately, we cannot control the policies or processing times of customs authorities.

5. Order Tracking

When tracking information is available, it may be provided after your order has been shipped. Please note that tracking information may take some time to update after the carrier receives the package.

If your tracking information does not update for several business days, please contact our support team with your order details so we can help review the shipment status.

6. Incorrect or Incomplete Addresses

Customers are responsible for entering accurate shipping information at checkout. Please carefully check your name, address, city, postal code, phone number, and other required details before placing your order.

If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply if you request that the package be shipped again.

7. Lost, Stolen, or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order information and details about the issue. We will review the situation and provide assistance where possible.

Chrome Hearts is not responsible for packages that are stolen after being confirmed as delivered to the address provided at checkout.

8. Shipping Delays

Occasionally, delivery may be delayed because of circumstances outside our control. These may include severe weather, customs inspections, carrier disruptions, public holidays, incorrect address information, high shipping volumes, or other unforeseen events.

While we work to provide a smooth delivery experience, we cannot guarantee a specific delivery date.

9. Changes to Shipping Information

If you need to correct your shipping information after placing an order, contact us as soon as possible. We will try to accommodate your request; however, changes cannot always be made once an order has entered processing or has already been shipped.

10. Contact Us

If you have questions about shipping, delivery times, tracking, or your order, please contact us for assistance.

Website: https://chromheartsofficial.com/
Email: [email protected]

We are happy to assist you with your shipping-related questions and concerns.